Careers  |  Contact Us  |  Sitemap  
Our offices:
 
   
Careers » Current Openings
:
 
Customer Support Executive(International/Domestic)
 
Reference ID: CSEWBGS
Total Experience:0 – 2yrs
Location: Chennai
Qualification: Any Graduate/High School/Diploma

Key Skills: Good Communication Skills, proficient in speaking at least 4 regional languages (Domestic)
Fluency in English, Good attitude, Willing to work in Day Shifts / Night Shifts (International)

Job Profile: To handle customer queries efficiently and resolving all issues in first instance.

 
Sr. Customer Support Executive(International/Domestic)
 

Reference ID: SCSEWBGS
Total Experience: 1 – 3yrs
Location: Chennai
Qualification: Any Graduate/High School/Diploma

Key Skills: Good Communication Skills, proficient in speaking at least 4 regional languages (Domestic)
Fluency in English, Good attitude, Willing to work in Day Shifts / Night Shifts (International)

Job Profile: To handle customer queries efficiently and resolving all issues in first instance.

 
Customer Support Executive - Non – Voice
 

Reference ID: NVCSEWBGS
Total Experience: 0-3yrs
Location: Chennai
Qualification: Any Graduate/High School/Diploma

Job Profile: Proficiency in MS Office, Min Typing speed 45 wpm, Good Knowledge in English

  E-mail / Chat support
  Reference ID: ECSWBGS
Total Experience: 0-5yrs
Location: Chennai
Qualification: Any Graduate/High School/Diploma

Key Skills: Excellent communication (should be able to construct proper sentences with good grammar) (written and oral both).

Job Profile: Build and maintain strong client relationships, To handle customer queries efficiently and resolving all issues in first instance, To meet the customers' needs in order to provide satisfaction, To meet business targets for both quantity and quality.
  Tele Sales
  Reference ID: TLSWBGS
Total Experience: 0-5yrs
Location: Chennai
Qualification: Any Graduate/High School/Diploma

Key Skills: Good written and spoken English to communicate with Customers & Regional Teams.

Job Profile: Handle complete end to end sales order processing, Handle inquires from existing & potential customers – First point Contact for Order Processing, Providing Quotation to the customer/Issue of Performa Invoice. Doing telesales or telemarketing for various products & Services, Generating Leads & Revenue from telecalling, Achieving the sales target / Team target.
  Subject Matter Expert
  Reference ID: SMEWBGS
Total Experience: 2-5yrs
Location: Chennai
Qualification: Any Graduate/Diploma/Post Graduate

Key Skills: Excellent in communication & Team handling, Should be experienced in desired sector.(Domestic/International)

Job Profile:Exp of Handling Team / keeping Track of Team Performance, Acting as TL in his/her absence.
  Team Leader
  Reference ID: TLWBGS
Total Experience: 3-5yrs
Location: Chennai
Qualification: Any Graduate/Diploma/Post Graduate

Key Skills: Excellent in communication & Team handling, Should be experienced in desired sector.(Domestic/International)

Job Profile: Exp of Handling Team / keeping Track of Team Performance, Motivating and inspiring the team to surpass their potential, Encouraging, supporting, and motivating team, Monitoring, organizing, and coaching team on a day-to-day, Handling Escalated calls.
 
Team Manager
 

Reference ID: TMWBGS
Total Experience: 4 – 6 yrs
Location: Chennai
Qualification: Any Graduate/Diploma/Post Graduate

Key Skills: Excellent in communication & Team handling, Should be experienced in desired sector.(Domestic/International)

Job Profile:  To lead, coach, motivate and develop 3 – 5 teams to deliver operational growth, maximization of revenue an high level of customer service. Proactively build relationships with Customers (internal and external). Accountable to meet/exceed the agreed targets in relation to volumes processed.

  Operations Manager
  Reference ID: OPMWBGS
Total Experience: 5 – 10 yrs
Location: Chennai
Qualification: Any Graduate/Diploma/Post Graduate

Key Skills: Excellent in communication & Team handling.

Job Profile:  Hands on Experience in day to day as well Strategic Operations of an Inbound/Outbound BPO, Excellent Customer Relation & Development Ability, Go getter & Highly effective in Getting the new Business & Deliver existing Business expectations, Building Good rapport with Client & extremely practical & Flexible approach, Willing to travel extensively.
 
Freelance Business Consultant

 

Reference ID: FBDWBGS
Total Experience: 0-2 yrs
Location: Chennai
Qualification: Any Graduate/Diploma/Post Graduate

Key Skills: Excellent Client handling skills, Outgoing, Interested in Research, High standards of Integrity.

Job Profile: Handle Business Development individually, Acquire prime Non IT Clients across India, Client relations.
 
Business Development Executive
 

Reference ID: BDEWBGS
Total Experience: 0 – 3 yrs
Location: Chennai
Qualification: Any Graduate/Diploma/Post Graduate

Key Skills: Passionate about sales,has flair for good communication and convincing skill sets,computer literacy,

Job Profile: Building brand Image of the Company through exhibition and seminars, Developing trade channels and business portals, Identifying new market/new product,end to end sales for IT/ITES in international market across all domain and involve in complete sales cycle.
  Corporate Branding Executive
 

Reference ID: CBEWBGS
Total Experience: 2 – 5 yrs
Location: Chennai
Qualification: Any Graduate/Diploma/Post Graduate

Key Skills: Excellent communication / interpersonal skills, Team player, Quick Decision making / Analytical /Leadership Skills.

Job Profile:
• Redefining the brand and its attributes
• Launching new campaign
• Create strategic marketing initiatives to generate business numbers
• Defining external communication strategy
• Strong network with Financial Media journalists
  Corporate Branding Manager
 

Reference ID: CBNWBGS
Total Experience: 5 – 10 yrs
Location: Chennai
Qualification: Any Graduate/Diploma/Post Graduate

Key Skills: Excellent communication / interpersonal skills, Team player, Quick Decision making / Analytical /Leadership Skills.

Job Profile:
• Understanding consumer needs and market opportunities
• Consumer marketing with brand planning
• As part of the brand team, responsible for ideation, development and execution of marketing campaigns that includes mass media, outdoor & on-ground consumer activations, retail visibility and new media like the internet and mobile
• Responsible for setting up various systems and processes for the brand, including Industry trends analysis, Stock Control reporting, Sales Analysis and Budget Management
• Consumer insight mining for new concept creation and gauging opportunities in the various segments of the market
• Segmentation and target group identification
• Analyzed market construct to develop market launch
• Develop core communication and give a strategic road map to the brands.
• Responsible for brand growths, market shares, top line/bottom-line deliverables, and profitability.
 
Transition Executive
 

Reference ID: TREWBGS
Total Experience: 0.6 – 3 yrs
Location: Chennai
Qualification: Any Graduate/Diploma/Post Graduate

Key Skills: Should have exposure in ITES.

Job Profile: Responding to proposal requests and winning new deals, Transitioning new deals into the BPO centre, managing client facing activities, primarily during client visits to the BPO centre

 
Client Relations
 
Reference ID: CREWBGS
Total Experience: 0 – 3 yrs
Location: Chennai
Qualification: Any Graduate/Diploma/Post Graduate

Key Skills: Ability to work under pressure, Team worker, Positive Attitude, Quick Learner, Punctual and Disciplined, Excellent Client handling skills, Outgoing, Interested in Research, High standards of Integrity.

Job Profile: Able to work on a flexible basis as determined by the business needs, Project Management & Costing, Client Handling
  Transition Lead
  Reference ID: TLWBGS
Total Experience: 3 – 6 yrs
Location: Chennai
Qualification: Any Graduate/Diploma/Post Graduate

Key Skills: Should have exposure in ITES.

Job Profile: Client Management,Team Handling, Risk Management ,Chain Management, Communication Management,Planning & Execution, Participate in sales process, RFI / RFP, BDM for that Tranisition engagement- responsible for overall end to end Transition
 
Transition Manager

 
Reference ID: TRMWBGS
Total Experience: 5 – 10 yrs
Location: Chennai
Qualification: Any Graduate/Diploma/Post Graduate

Key Skills: International business transition experience is preferred.

Job Profile:
• Conduct successful Transitions for the line of service/business
• Handle engagement specific escalations
• Be innovative to fine tune Transition process
• Keep customers internal and external updated with deliverables
• Understanding the processes and preparing the process maps
• Driving the transition plans that will enable clients to migrate processes seamlessly.
• Provide support in site readiness including the technology (IT) and telecommunication.
• Tracking projects and providing updates to the relevant stakeholders
• Support process stabilization
• Being quality certified, spread quality awareness
• Driving the quality projects, process improvements, innovations
  VP – Transition
  Reference ID:TRVPWBGS
Total Experience: 12 – 20 yrs
Location: Chennai
Qualification: Any Graduate/Diploma/Post Graduate

Key Skills: Proven leader ,Effective communicator with expectation management skills ,Strong delivery and engagement management background

Job Profile: Project Management, Costing, Process Mapping
• Capability Articulation
• Solution development, presentations, and walkthroughs
• Estimation, Staffing plan
• Technical sales support
• Presentation development
• Customized collateral material
• Service delivery, due diligence, and transition planning requirements
  VP – Business Procurement
  Reference ID:BPRWBGS
Total Experience: 12 – 20 yrs
Location: Chennai
Qualification: Any Graduate/Diploma/Post Graduate

Key Skills: A qualified Marketing professional with sound experience of the domain in IT / ITES industry,Excellent communication and interpersonal skills.

Job Profile:
• To build a team of competent Business Development Managers in countries that represents multiple business interests of the company.
• To partner Operating Companies as a part of their strategic plan to build businesses in defined international geographies and sectors.
• To evolve a detailed due diligence and risk management framework for developing processes for defining, developing, planning and finalizing business plans for new international destinations.
• To scan the international market and business environment for opportunities for businesses that have already presented expressions of interest for developing their foot print in new international geographies.
• To develop a mechanism for reviewing and giving business updates from and to businesses so as to bundle them as talking points for major customer meetings. To build a pan India network with business heads
• To develop an international customer database of prospects that span across major businesses and envision an integrated strategy for customer offerings for key transnational customers.
• To feed the strategic planning processes with information and data concerning global trends and opportunities for our businesses.
• To identify and espouse sectors of business which tie into the Lakshya Plan and present alternative international strategic scenarios.
• To facilitate single window show piecing of the company offerings at international exhibitions, conferences, etc.
• To be a single point of accountability for developing databases concerning key financial and economic parameters concerning major international geographies, competitor companies and customers as a repository of data for business that have plans to expand internationally.
  Head – Business Development
  Reference ID: BDHWBGS
Total Experience: 8 – 12 yrs
Location: Chennai
Qualification: Any Graduate/Diploma/Post Graduate

Key Skills: A qualified Marketing professional with sound experience of the domain in IT / ITES industry,Excellent communication and interpersonal skills.

Job Profile: Create a niche in the global work place competing for business in the IT/ITES domains; create a proactive pull situation, a brand image, a differentiator in terms of a structured marketing approach. Harnessing the earlier background of advertising, brand handling, strategic marketing to bring value addition to the domains.
  Finance Controller / Finance head
  Reference ID: FCWBGS
Total Experience: 5 – 15 yrs
Location: Chennai
Qualification: Any Graduate/Diploma/Post Graduate

Key Skills: Strong Man manager & ability to lead from the front, Ability of real time decision making & Experience and knowledge of best practices in financial ethics.

Job Profile: Should handle all the following:
• Company Secretarial matters
• Auditing
• Cost Accounting
• Inventory Management
• Taxation
• Insurance
• Controls
• Financial Accounting & Management
 
Front Desk / Client Coordinator
 
Reference ID: FDCWBGS
Total Experience: 0.6 – 5 yrs
Location: Chennai
Qualification: Any Graduate/Diploma in Management

Key Skills: Good Communication (written and oral both), Pleasing Personality, Soft Spoken

Job Profile: Handle the Front office operations (guests, visitors, vendors etc.), Handle Incoming & Outgoing calls, Schedule meetings, Check emails, Couriers, Ticketing & Correspondence, Co-ordinate with Department Heads, Inter-departmental interactions.
 
Website Developers / Web designers
 
Reference ID: WDWBGS
Total Experience: 0.6 – 3 yrs
Location: Chennai
Qualification: Diploma / Graduate in Web /Graphic Designing

Key Skills: Web 2.0,DIV,Dreamweaver,PhotoShop, ImageReady, PageMaker, Illustrator, Flash, HTML, CSS, DHTML, MXML, Action Script 2.0, XML, JavaScript . optional skills of php programming, Ability to use API's to create user required response pages like google maps.

Job Profile: Creation of web page, web hosting, etc (this is necessary to manage the corporate website as well as internal newsletter and other publications in this medium) .
 
System administrator / Network administrator
 
Reference ID: ITEWBGS
Total Experience: 0.6 – 3 yrs
Location: Chennai
Qualification: Diploma / Graduate in Computers

Key Skills: Should have strong knowledge of Networking, C, C++, Hardware, crimping & setting up network.

Job Profile: Incharge of administering IT environment of the organization, should have ample experience in administering the servers and also should be able to trouble shoot any problems arising in the network, Should also recommend new systems.
 
Voice & Accent Trainer
 
Reference ID: VATWBGS
Total Experience: 2 – 5 yrs
Location: Chennai
Qualification: Any Graduate/Diploma/Post Graduate

Key Skills: Various accents of English, especially US, UK and Australian, Knowledge on Phonetic transcription & English grammar, excellent presentation skills.

Job Profile:
Ability to monitor and coach agents on Language Skills which include sentence construction, grammar, rate of speech, clarity of speech, pronunciation of process specific words, or soft skills like Call Control etc. Ability to give constructive, direct feedback to agents concerning communication.
Ability to identify basic language issues and introduce effective means to improve.
 
Administration Executive
 
Reference ID: AEWBGS
Total Experience: 0 – 5 yrs
Location: Chennai
Qualification: Any Graduate/Diploma/Post Graduate

Key Skills: Good Communication (written and oral both)

Job Profile: Travel Management, Courier Management, Stationery Management, Good verbal/written communication skills, Expense Management, Vendor Management, Handling general Queries, Infrastructure Management.
  MIS Executive
  Reference ID: MISWBGS
Total Experience: 0.6 – 3 yrs
Location: Chennai
Qualification: Any Graduate/Diploma/Post Graduate

Key Skills: Sound Knowledge of MS Office Suite including MS Word, MS PowerPoint, MS Excel.

Job Profile: Preparing Excel reports, Ensuring all the reports go on time, database Management, Hourly update to the Management on Performance figures, Collating the reports for Performance Management.
  Content writers
  Reference ID: MISWBGS
Total Experience: 0.6 – 5 yrs
Location: Chennai
Qualification: Any Graduate/Diploma/Post Graduate

Key Skills: Should be fluent and have good exposure in verbal and written communication.

Job Profile: Write reviews of events, Edit content received from affiliates, Sending daily updates to partners and affiliates, Sending news letters to registered users, Featuring/prioritizing events listing on portal. Work will include writing brochures, white-papers, case studies etc. based on raw material provided, rewriting documents to comply with Tone of Voice, language etc. as also reviewing what others have written (QC).
  Sr Mngr – Training & Development
 

Reference ID: TDMWBGS
Total Experience: 4 – 6 yrs
Location: Chennai
Qualification: Any Graduate/Diploma/Post Graduate

Key Skills: Strong collaboration and interpersonal skills,Demonstrated organization and project management abilities.

Job Profile:
• Defining the holistic learning strategy
• Building a sustainable learning culture
• Interlocking and coordinating with the Global Talent & Learning team
• Identifying the most valuable courses, based on strategy, data and leader input
• Designing & deploying learning & development roadmaps and activities to build professional skills.

  Head-Training & Development
  Reference ID: TDHWBGS
Total Experience: 5 – 10 yrs
Location: Chennai
Qualification: Any Graduate/Diploma/Post Graduate

Key Skills: Deep conceptual understanding of training and learning strategies, Deep sense of accountability and desire to create a learning organization, Must take personal ownership and ensure results even on occasions where hands-on resources may seem inadequate.

Job Profile:
• Define L&D strategy for the country.
• Assess capability gaps and devise strategy and operational processes to bridge those gaps.
• Works closely with global to ensure alignment with global practices. Overcomes resistance and ensures smooth implementation.
• Works closely with business leaders and shows relentless focus.
 
HR Recruiters / Trainees
 
Reference ID: HRRWBGS
Total Experience: 0.6 – 3 yrs
Location: Chennai
Qualification: Diploma / Graduate  / Post Graduate  in Human Resources

Key Skills: Excellent Communication, Sound Knowledge in Recruitment.

Job Profile: Work with hiring managers on Recruiting planning Meetings, Create Job Description, Lead the creation of a recruiting and interviewing plan for each open position.
 
Sr. HR Recruiter
 
Reference ID: SHRRWBGS
Total Experience: 2-5 yrs
Location: Chennai
Qualification: Diploma / Graduate  / Post Graduate  in Human Resources

Key Skills: Aggressive, Target driven, Defining and executing sourcing strategies

Job Profile: Work with hiring managers on Recruiting planning Meetings, Create Job Description, Lead the creation of a recruiting and interviewing plan for each open position, Strategic HR Initiatives & Interventions
  HR Analyst
  Reference ID: HRAWBGS
Total Experience: 0-3 yrs
Location: Chennai
Qualification: Diploma / Graduate  / Post Graduate  in Human Resources

Key Skills: Knowledge of the workforce and HR function dynamics.

Job Profile: Conduct research on various sectors and marketing strategies, collaborating with other sector professionals, statisticians, posllsters, and other professionals, Attend staff conferences to provide management with information and proposals concerning the promotion, distribution, design, and pricing of company products or services. Monitor industry statistics and follow trends. Assist clients and/or other research delivery team members in articulating and refining research requests and projects.
  HR Ambassador
  Reference ID: HRADWBGS
Total Experience: 0-3 yrs
Location: Chennai
Qualification: Diploma / Graduate  / Post Graduate  in Human Resources / Mass communication

Key Skills: Knowledge of the workforce and HR function dynamics.

Job Profile: Reinforce brand building activities, Liasion with internal resources and OD's, work as online assistant for business clients, handling inbound and outbound calls, e-mails & live chats.
 
HR Advisor / Counselor
 
Reference ID: HRCWBGS
Total Experience: 0.6 – 3 yrs
Location: Chennai
Qualification: Diploma / Graduate  / Post Graduate  in Human Resources

Key Skills: Counseling & Facilities Management

Job Profile: Lead HR advisory projects, manage client relationships, manage multiple projects, mentoring team members, thought leadership.
 
HR Associate
 
Reference ID: HRAWBGS
Total Experience: 0.6 – 3 yrs
Location: Chennai
Qualification: Diploma / Graduate  / Post Graduate  in Human Resources

Key Skills: Strong results orientation, excellent communication skills, both written and verbal, Geographic mobility, Exceptional interpersonal skills, proven project/program management skills, Strong potential of change and Strong business Knowledge.

Job Profile: Partner with business leaders/Clients to achieve organizational strategies and objectives.
  HR Controller / Planning & HR Head
  Reference ID: HRAWBGS
Total Experience: 5 – 12 yrs
Location: Chennai
Qualification: Diploma / Graduate  / Post Graduate  in Human Resources

Key Skills: Experienced in HR Domains

Job Profile: Should handle all the following:
• Organisational Development
• Strategic HR Initiatives & Interventions
• HR as a "Profit Centre"
• Aligning HR Goals and Business Needs
• Compentency Mapping
• HR Strategy Map
• Performance Management System
• Psychometric Selection Process & Methods
• Training & Development
• Succession Planning and Cost Control
 
Executive Assistant ( Female )
  Reference ID: EAWBGS
Total Experience: 2 – 10 yrs
Location: Chennai
Qualification: Any Graduate/Diploma/Post Graduate

Key Skills: Excellent Communication skills and command over English, Ability to take dictation, transcribe Live Speeches and correspond independently.

Job Profile: Assisting Director and handling corporate management, strategic business planning, presentations and Calendar Management.


Post your Resumes to hr@wbgsystems.com and Visit Contact us 


 

 
Legal  |  Privacy Policy  |  Contact Us |  Sitemap
Facebook Twitter Linkedin Community
© 2011 WBG. All Rights Reserved